Orders are shipped by Difference, from Monday to Friday from 10:00 to 12:30. Orders placed after 12.30pm will be processed the following working day and during the weekend they will be processed starting from the following Monday morning. Orders for items already available are shipped on the first working day following the one on which the order was placed, subject to confirmation of the availability of the goods. Your credit card will be charged on the day of your order. In all cases Difference reserves the right to postpone the shipment if events with force majeure occur. All Customers who place an order establish a commercial relationship with Difference and therefore undertake to accept delivery of their package. If for any reason the customer refuses delivery of the shipment or requests it be returned to the sender, any shipping costs, charged to Difference, will be deducted from any refund due to the customer. ATTENTION: in the case of cash on delivery, the costs are always borne by the customer who undertakes to pay within 3 working days, before starting the legal procedure and recovering the credit, which is also borne by the customer. Difference shipments are insured free of charge against theft and accidental damage. Once the shipment reaches its destination, the insurance loses its validity. Shipments in Italy and abroad are made via GLS express courier. As required by the laws regulating trade, all shipments are accompanied by an official invoice / receipt which declares the value of the individual items in Euros. For items on sale, the invoice shows the discounted amounts.